prikaz prve stranice dokumenta Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors
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undergraduate thesis
Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors
Dubrovnik: RIT Croatia, 2022. urn:nbn:hr:229:099080
Tanjo, Elma
RIT Croatia

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Tanjo, E. (2022). Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors (Undergraduate thesis). Dubrovnik: RIT Croatia. Retrieved from https://urn.nsk.hr/urn:nbn:hr:229:099080

Tanjo, Elma. "Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors." Undergraduate thesis, RIT Croatia, 2022. https://urn.nsk.hr/urn:nbn:hr:229:099080

Tanjo, Elma. "Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors." Undergraduate thesis, RIT Croatia, 2022. https://urn.nsk.hr/urn:nbn:hr:229:099080

Tanjo, E. (2022). 'Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors', Undergraduate thesis, RIT Croatia, accessed 19 April 2024, https://urn.nsk.hr/urn:nbn:hr:229:099080

Tanjo E. Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors [Undergraduate thesis]. Dubrovnik: RIT Croatia; 2022 [cited 2024 April 19] Available at: https://urn.nsk.hr/urn:nbn:hr:229:099080

E. Tanjo, "Emotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors", Undergraduate thesis, RIT Croatia, Dubrovnik, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:229:099080

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Metadata
TitleEmotional Intelligence and leadership behavior in Croatia, Bosnia & Herzegovina and Montenegro Hospitality supervisors
AuthorElma Tanjo
MentorMilenka Kužnin (mentor)
GranterRIT Croatia
Dubrovnik
Defense date and country2022-04-29, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
The purpose of this study is to explore emotional intelligence in relation to the hospitality sector in the West Balkans and how often it is used in a working environment. The key factors mentioned are of high importance for leading a successful team especially in the hospitality sector. The study consists of several key factors: employee-supervisor relationship satisfaction, supervisors' investment in bettering the team, supervisors' behavior under stress, understanding, respect and trust between the employee and the supervisor and many more. The topic is of high importance since there is a significant prejudice when it comes to leaders on the West Balkan and their comprehension of importance of emotional intelligence. This research is based on information gathered from people working in hotels in the Balkans in 2022.
Keywords
Languageenglish
URN:NBNurn:nbn:hr:229:099080
Study programmeTitle: Service Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
RepositoryRIT Croatia Digital repository
Created on2022-05-18 12:21:46

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