Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera

Kovačević, Ana

master's thesis

Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera

Osijek: Josip Juraj Strossmayer University of Osijek, Academy of Arts and Culture in Osijek, 2024. urn:nbn:hr:251:176815

Kovačević, Ana

Josip Juraj Strossmayer University of Osijek
Academy of Arts and Culture in Osijek

Cite this document

APA 6th Edition

Kovačević, A. (2024). Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Academy of Arts and Culture in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:251:176815

MLA 8th Edition

Kovačević, Ana. "Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera." Master's thesis, Josip Juraj Strossmayer University of Osijek, Academy of Arts and Culture in Osijek, 2024. https://urn.nsk.hr/urn:nbn:hr:251:176815

Chicago 17th Edition

Harvard

Kovačević, A. (2024). 'Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera', Master's thesis, Josip Juraj Strossmayer University of Osijek, Academy of Arts and Culture in Osijek, accessed 20 January 2025, https://urn.nsk.hr/urn:nbn:hr:251:176815

Vancouver

Kovačević A. Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Academy of Arts and Culture in Osijek; 2024 [cited 2025 January 20] Available at: https://urn.nsk.hr/urn:nbn:hr:251:176815

IEEE

A. Kovačević, "Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera", Master's thesis, Josip Juraj Strossmayer University of Osijek, Academy of Arts and Culture in Osijek, Osijek, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:251:176815

Cite this item: https://urn.nsk.hr/urn:nbn:hr:251:176815

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Metadata

Title	Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera
Title (english)	Research of the user experience of the websites of Croatian teleoperators
Author	Ana Kovačević
Mentor	Luka Alebić (mentor)
Mentor	Toni Podmanicki (komentor)
Committee member	Iva Buljubašić (predsjednik povjerenstva)
Committee member	Luka Alebić (član povjerenstva)
Committee member	Igor Mavrin (član povjerenstva)
Granter	Josip Juraj Strossmayer University of Osijek Academy of Arts and Culture in Osijek Osijek
Defense date and country	2024-09-30, Croatia
Scientific / art field, discipline and subdiscipline	INTERDISCIPLINARY FIELDS OF ART
Abstract	Danas, kada živimo u digitalnoj eri koja se sve više razvija, važnost dobrog i kvalitetnog korisničkog iskustva postaje jedan od ključnih elemenata koji utječe na uspješnost tvrtki i institucija. Više gotovo da i nema tvrtki koje nemaju svoje mrežne stranice, stoga je vrlo važno održavati ih da bi njihovi korisnici imali što bolje iskustvo u korištenju istih. Upravo je zbog toga diplomski rad pod nazivom „Istraživanje korisničkog iskustva mrežnih stranica hrvatskih teleoperatera“ usmjeren na korisničko iskustvo mrežnih stranica, a kao primjer analizirani su hrvatski teleoperateri koji uvelike ulažu u optimizaciju i održavanje svojih mrežnih stranica. Cilj ovog istraživanja je analizirati uspijevaju li teleoperateri poboljšavati iskustvo svojih korisnika, a korištene su metode deskripcije, kompilacije te anketno istraživanje, a rad se sastoji od teorijskog i istraživačkog dijela u kojemu su prikazani rezultati anketnog upitnika, no ovaj se tekst može dodatno obraditi drugim oblicima istraživanja otvarajući mogućnost za novi rad.
Abstract (english)	Today, when we live in a digital era that is developing more and more, the importance of a good and high-quality user experience is becoming one of the key elements that affects the success of companies and institutions. There are almost no companies that do not have their own websites, so it is very important to maintain them so that their users have the best possible experience in using them. It is for this reason that the diploma thesis entitled "Research on the user experience of websites of Croatian teleoperators" is focused on the user experience of websites, and as an example, Croatian teleoperators who invest heavily in the optimization and maintenance of their websites are analyzed. The goal of this research is to analyze whether teleoperators succeed in improving the experience of their users, and the methods of description, compilation and survey research were used, and the work consists of a theoretical part and a research part in which the results of the survey questionnaire are presented. However, this text can be further processed by other forms of research, opening the possibility for new work.
Keywords
Keywords (english)
Language	croatian
URN:NBN	urn:nbn:hr:251:176815
Study programme	Title: MA in Management in Culture and Creative Industries (double major) Study programme type: university Study level: graduate Academic / professional title: sveučilišni/a magistar/magistra menadžmenta u kulturi i kreativnim industrijama (sveučilišni/a magistar/magistra menadžmenta u kulturi i kreativnim industrijama)
Type of resource	Text
File origin	Born digital
Access conditions	Open access
Terms of use
Repository	Repository of the Academy of Arts and Culture in Osijek
Created on	2024-10-16 08:59:27