Kada se govori o organizaciji i zaposlenicima, problem koji u posljednje vrijeme postaje sve aktualniji je zlostavljanje na radnom mjestu, odnosno danas sve prisutnija riječ mobing. Taj koncept podrazumijeva da je osoba predmet konstantnog negativnog ponašanja jednog ili više pojedinaca u kraćem ili dužem vremenskom razdoblju. Ovaj problem zaslužuje posebnu pažnju, obzirom da mobing postaje dio organizacijske kulture i utječe na uspješnost poslovanja. Mete zlostavljanja su najčešće najkreativniji članovi organizacije koji doživljavaju emocionalni i financijski gubitak. Zbog gubitka talentiranih zaposlenika i demoralizacije, smanjenja produktivnosti, nastaju ogromni troškovi i za organizaciju. Najveću pažnju ovaj rad će posvetiti utjecaju i posljedicama mobinga u internoj komunikaciji te prevenciji i suzbijanju te pojave s posebnim osvrtom na stanje u Republici Hrvatskoj. Cilj ovog preglednog rada je korištenjem sekundarnih izvora podataka definirati mobing, njegove uzroke i posljedice te načine njegovog sprečavanja i umanjivanja štete kako za zaposlenike tako i za organizaciju i društvo u cijelosti.

Workplace abuse, nowadays more commonly called mobbing is a phenomenon which has recently become an increasingly common issue for organizations and their employees. This concept implies being constantly subjected to the negative behavior from one or more individuals for a shorter or longer period of time. This issue deserves special attention due to the fact that mobbing is becoming part of the organizational culture and can affect business performance. Victims of mobbing are usually the most creative members of the organization who are faced with emotional and financial losses. The loss of talented employees, decreased productivity and demoralized employees incur huge costs for organizations as well. This paper mainly focuses on the impacts and consequences of mobbing in internal communication as well as mobbing prevention and suppression with particular reference to the situation in the Republic of Croatia. Based on the secondary data sources, the aim of this review paper is to define mobbing, its causes and effects as well as ways to prevent and minimize damage for both employees and organizations and society as a whole.