The paper presents alternative methods of dispute resolution and ways in which mediation is performed in the context of human rights. The principles of the mediation procedure, as well as the types of mediation and the advantages of this method of dispute resolution compared to court proceedings, are highlighted. Further, the paper presents the legal regulations that include and/or mention mediation, with special emphasis on the person of the mediator. In the next chapter, the topic of discrimination is elaborated and its types are enumerated, where each is described and the same legal provisions and conventions that are common to the various forms of discrimination mentioned in this chapter. This chapter also states the method of protection against discrimination and the sources of anti-discrimination law in the Republic of Croatia. In addition, the role of the ombudsman in the implementation of mediation is also studied. Mediation as a method of dispute resolution is the subject of the next chapter, in which the Republic of Croatia is compared with selected European Union states. Then, the goals and way of working of the Center for Peaceful Resolution of Disputes are specifically described. The last chapter describes the work of the Center for Peaceful Resolution of Disputes and other mediation institutions in Croatia, and here are the results of a questionnaire about the work of the aforementioned institutions, the success of mediation, the identification of mediation participants with the procedure itself, the duration of mediation, etc.