Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.

Matoković, Vlatka

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undergraduate thesis

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The impact of nonverbal communication on the success of the negotiating process

Vlatka Matoković (2018)

Josip Juraj Strossmayer University of Osijek
Faculty of Economics in Osijek
Chair of Quantitative Methods and Informatics

Cite this document...

APA 6th Edition

Matoković, V. (2018). Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa. (Undergraduate thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:133671

MLA 8th Edition

Matoković, Vlatka. "Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:133671

Chicago 17th Edition

Harvard

Matoković, V. (2018). 'Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.', Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, accessed 20 February 2019, https://urn.nsk.hr/urn:nbn:hr:145:133671

Vancouver

Matoković V. Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa. [Undergraduate thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek; 2018 [cited 2019 February 20] Available at: https://urn.nsk.hr/urn:nbn:hr:145:133671

IEEE

V. Matoković, "Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.", Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, Osijek, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:145:133671

Cite this item: https://urn.nsk.hr/urn:nbn:hr:145:133671

Metadata


Title	Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.
Author	Vlatka Matoković
Mentor(s)	Jerko Glavaš (thesis advisor)
Abstract	Tema ovog završnog rada je „Utjecaj neverbalne komunikacije na uspješnost pregovaračkog procesa“. Rad govori općenito o komunikaciji i pregovaračkom procesu, te o načinu na koji neverbalna komunikacija utječe na pregovarački proces. Neverbalna komunikacija definira se kao način komuniciranja bez riječi. Bit pregovaranja leži u tome da se riješe zajednički i konfliktni interesi obje pregovaračke strane s ciljem postizanja sporazuma od kojeg će oboje imati koristi. Pri pregovaranju vrlo je važna verbalna, ali i neverbalna komunikacija. Pregovarači često nemaju kontrolu nad svojim pokretima te tako lako otkrivaju ono što zaista misle. Iskusni pregovarač vrlo lako iz takvih pokreta može iščitati nečiju razinu samopouzdanja i uvjerljivosti. Neverbalni znakovi također upućuju na interes za onim što pregovaratelj govori odnosno sluša. Rad govori o tome što koji neverbalni znak znači i govori o pregovaraču.
Keywords	communication non-verbal communication negotiation process negotiators
Parallel title (English)	The impact of nonverbal communication on the success of the negotiating process
Committee Members	Jerko Glavaš (committee chairperson) Ivan Kelić (committee member) Blaženka Hadrović Zekić (committee member)
Granter	Josip Juraj Strossmayer University of Osijek Faculty of Economics in Osijek
Lower level organizational units	Chair of Quantitative Methods and Informatics
Place	Osijek
State	Croatia
Scientific field, discipline, subdiscipline	SOCIAL SCIENCES Economics Organization and Management
Study programme type	university
Study level	undergraduate
Study programme	Entrepreneurship
Academic title abbreviation	univ. bacc. oec.
Genre	undergraduate thesis
Language	Croatian
Defense date	2018-09-11
Parallel abstract (English)	The theme of this final paper is "The Impact of Nonverbal Communication on the Successful Negotiation Process". The paper deals generally with the communication and negotiating process, as well as the way in which non-verbal communication influences the negotiation process. Non-verbal communication is defined as a way of communicating without words. The essence of the negotiation lies in the common and conflicting interests of both parties in order to reach agreement from which both will benefit. Verbal but also non-verbal communication is very important in negotiation. Negotiators often have no control over their movements and so easily discover what they really think. Experienced negotiator very easily from such movements can read one's level of self-confidence and persuasiveness. Nonverbal signs also point to interest in what the negotiator is talking or listening to. The paper talks about what a nonverbal sign means and talks about a negotiator.
Parallel keywords (Croatian)	komunikacija neverbalna komunikacija pregovarački proces pregovarači
Resource type	text
Access condition	Access restricted to students and staff of home institution
Terms of use
URN:NBN	https://urn.nsk.hr/urn:nbn:hr:145:133671
Repository	https://repozitorij.efos.hr