Probation in Croatia is present less than a decade so that area is still unexplored. The main goal of this research was to examine opinions of offenders and students on how the space in which the probation is set affects the work and the efficacy of probation practice. The qualitative research was conducted with the technique of interviewing and focus groups on sample of five students and eight offenders on the opinion of six aspects of space in which the work of probation officers is set. The results show that all participants have aversion towards building with the impression of dilapidation and all participants unanimously agreed that the subtle sign of probation office is needed to ensure discretion of offenders. Students and some of the offenders chose storey building with neat look and accessibility but couple of offenders chose business tower and some chose modern designed building. During discussion about waiting rooms students agreed that the best one is the one which encourage interaction, but the offenders had divided opinions between one which encourage interaction and the one which allowed greater anonymity. All students and couple of offenders preferred open-type of reception where there is direct contact between official personal and client, while other offenders showed preferences for the classic ''counter-type'' of reception. While the offenders chose business type of rooms, students preferred rooms with live colours on walls and armchairs, encourage greater informality of relation and feeling of comfort. Students as well as the offenders consider security and control measures necessary, even though they propose more subtle ways of their use and presence, they acknowledge the benefits of probation officers’ house visit and were clearly against the practice of publicly labelling offenders while they perform probation sanction. Offenders prefer schematically displayed rules and information booklets in waiting rooms. Offenders accentuated that their relationship with probation officers is more important than organization and architecture of probation office, although they were aware of inadequacy of their probation offices.