Sustav masovnog opsluživanja vozila na naplatnim postajama

Mamula, Karmen

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master's thesis

Sustav masovnog opsluživanja vozila na naplatnim postajama

Rijeka: University of Rijeka, Faculty of Maritime Studies, Rijeka, 2015. urn:nbn:hr:187:138383

Mamula, Karmen

University of Rijeka
Faculty of Maritime Studies, Rijeka
Department of Logistics and Management

Cite this document

APA 6th Edition

Mamula, K. (2015). Sustav masovnog opsluživanja vozila na naplatnim postajama (Master's thesis). Rijeka: University of Rijeka, Faculty of Maritime Studies, Rijeka. Retrieved from https://urn.nsk.hr/urn:nbn:hr:187:138383

MLA 8th Edition

Mamula, Karmen. "Sustav masovnog opsluživanja vozila na naplatnim postajama." Master's thesis, University of Rijeka, Faculty of Maritime Studies, Rijeka, 2015. https://urn.nsk.hr/urn:nbn:hr:187:138383

Chicago 17th Edition

Harvard

Mamula, K. (2015). 'Sustav masovnog opsluživanja vozila na naplatnim postajama', Master's thesis, University of Rijeka, Faculty of Maritime Studies, Rijeka, accessed 25 April 2024, https://urn.nsk.hr/urn:nbn:hr:187:138383

Vancouver

Mamula K. Sustav masovnog opsluživanja vozila na naplatnim postajama [Master's thesis]. Rijeka: University of Rijeka, Faculty of Maritime Studies, Rijeka; 2015 [cited 2024 April 25] Available at: https://urn.nsk.hr/urn:nbn:hr:187:138383

IEEE

K. Mamula, "Sustav masovnog opsluživanja vozila na naplatnim postajama", Master's thesis, University of Rijeka, Faculty of Maritime Studies, Rijeka, Rijeka, 2015. Available at: https://urn.nsk.hr/urn:nbn:hr:187:138383

Cite this item: https://urn.nsk.hr/urn:nbn:hr:187:138383

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Metadata

Title	Sustav masovnog opsluživanja vozila na naplatnim postajama
Title (english)	QUEUING THEORY ON TOLL COLLECTION SYSTEM
Author	Karmen Mamula
Mentor	Svjetlana Hess (mentor)
Committee member	Ana Perić Hadžić (predsjednik povjerenstva)
Committee member	Edvard Tijan (član povjerenstva)
Granter	University of Rijeka Faculty of Maritime Studies, Rijeka (Department of Logistics and Management) Rijeka
Defense date and country	2015-09-17, Croatia
Scientific / art field, discipline and subdiscipline	TECHNICAL SCIENCES Traffic and Transport Technology Intelligent Transport Systems and Logistics
Abstract	Sustav naplate cestarine se promatra kao sustav masovnog opsluživanja kod kojeg se primjenom teorije redova čekanja određuje optimalan broj naplatnih mjesta. Posljedica neadekvatno raspoređenog kapaciteta opslužnih mjesta dovodi do čekanja vozila na uslugu što se direktno odražava na kvalitetu usluge dok se u slučaju predimenzioniranja kapaciteta smanjuje iskoristivost sustava i povećavaju troškovi. Primjenom teorije redova čekanja analiziran je sustav naplate cestarine naplatne postaje most Krk na godišnjoj razini. Značajna sezonska oscilacija u broju pristiglih vozila na promatranu naplatnu postaju potvrđuje da najveći utjecaj na promet ima turistička sezona u ljetnim mjesecima kada se bilježi znatan rast prometa u smjeru prema otoku Krku. Cilj primjene teorije redova čekanja na naplatnoj postaji Krčki most je odrediti odgovarajuće kapacitete kojima će se postići visok stupanj iskorištenja sustava, a vrijeme čekanja na naplatu cestarine svesti na razinu pri kojoj se ne ometa normalno odvijanje prometnog toka.
Abstract (english)	The toll system is observed as the system of massive servings which determines the optimal number of stations by using the queuing theory. The consequence of inadequate capacities of allocated service points leads to service waiting which directly reflects on the quality. On the other hand, oversizing the capacities leads to reducing the efficiency of the system and increasing the costs. The toll system Krčki most is analysed by using the queuing theory on the anual level. The significant seasonal fluctuations in the number of arriving vehicles confirms that the greatest traffic impact has the tourist season in the summer months. The purpose of the queue theory application at the toll system Most Krk is to determine the appropriate capacities for achieving the bigger level of system utilization and to adjust the service waiting to the normal level of traffic flow.
Keywords
Keywords (english)
Language	croatian
URN:NBN	urn:nbn:hr:187:138383
Study programme	Title: Logistics and Management in Maritime Industry and Transport Study programme type: university Study level: graduate Academic / professional title: magistar/magistra inženjer/inženjerka logistike i menadžmenta u pomorstvu (magistar/magistra inženjer/inženjerka logistike i menadžmenta u pomorstvu)
Type of resource	Text
File origin	Born digital
Access conditions	Access restricted to students and staff of home institution
Terms of use
Repository	Repository of the University of Rijeka, Faculty of Maritime Studies - FMSRI Repository
Created on	2016-02-29 09:43:38

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