Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama

Tafra, Kristina

prikaz prve stranice dokumenta Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama

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master's thesis

Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama

Split: University of Split, Faculty of Maritime Studies, 2018. urn:nbn:hr:164:243366

Tafra, Kristina

University of Split
Faculty of Maritime Studies
Department of nautical studies

Cite this document

APA 6th Edition

Tafra, K. (2018). Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama (Master's thesis). Split: University of Split, Faculty of Maritime Studies. Retrieved from https://urn.nsk.hr/urn:nbn:hr:164:243366

MLA 8th Edition

Tafra, Kristina. "Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama." Master's thesis, University of Split, Faculty of Maritime Studies, 2018. https://urn.nsk.hr/urn:nbn:hr:164:243366

Chicago 17th Edition

Harvard

Tafra, K. (2018). 'Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama', Master's thesis, University of Split, Faculty of Maritime Studies, accessed 18 April 2024, https://urn.nsk.hr/urn:nbn:hr:164:243366

Vancouver

Tafra K. Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama [Master's thesis]. Split: University of Split, Faculty of Maritime Studies; 2018 [cited 2024 April 18] Available at: https://urn.nsk.hr/urn:nbn:hr:164:243366

IEEE

K. Tafra, "Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama", Master's thesis, University of Split, Faculty of Maritime Studies, Split, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:164:243366

Cite this item: https://urn.nsk.hr/urn:nbn:hr:164:243366

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Metadata

Title	Važnost potpunog upravljanja kvalitetom u pomorskim organizacijama
Title (english)	The Importance of Full Quality Management in Maritime Organizations
Author	Kristina Tafra
Mentor	Damir Mihanović (mentor)
Committee member	Eli Marušić (predsjednik povjerenstva)
Committee member	Maja Krčum (član povjerenstva)
Granter	University of Split Faculty of Maritime Studies (Department of nautical studies) Split
Defense date and country	2018-09-28, Croatia
Scientific / art field, discipline and subdiscipline	TECHNICAL SCIENCES Traffic and Transport Technology
Abstract	Globalizacija svjetskog tržišta, ubrzan razvitak visokih tehnologija te njihove sve veće primjene u pomorskim organizacijama pretpostavka je jačanja konkurencije i sve zaoštrenijih uvjeta pružanja pomorskih usluga. Pravi odgovor pomorskih organizacija na takve svjetske izazove jest koncept upravljanja kvalitetom koji u novije doba doživljava punu afirmaciju. Kvaliteta postaje strateški cilj i činitelj konkurentnosti. Ona pretpostavlja uključenost cijele organizacije, svih poslovnih procesa i svih zaposlenih, uključujući menadžment. U ovome radu promatra se ˝case study˝ primjer poduzeća SSM United iz Splita, na čijem se primjeru može primijetiti veoma uspješna implementacija TQM sustava upravljanja kvalitetom ali i značaj implementacije i primjene načela standardizacije prema međunarodnim normama kroz koju se ostvaruje značajna prednost na tržištu prema konkurenciji.
Abstract (english)	World market organization, fast development of a high tech and their application in maritime organizations is the permise of the growth of the competition and very hard conditions of providing maritime services. The right answer from the maritime organizations to world chalenges like this is the concept of the quality menagement which is offering full affirmation lately. Quality becames strategy goal and the factor of competitiveness. It assumes involvement of the whole organization, all the business processes and all the employees, including menagement. In this work there is a case study of the corporation SSM United from Split. in which example can be seen very successful impletation of the TQM quality menagement system, also the importance of standardization principles to international standards through which significant advantage is achived according to the competition on the market.
Keywords
Keywords (english)
Language	croatian
URN:NBN	urn:nbn:hr:164:243366
Study programme	Title: Maritime Management Study programme type: university Study level: graduate Academic / professional title: magistar/magistra inženjer/inženjerka pomorskog menadžmenta (magistar/magistra inženjer/inženjerka pomorskog menadžmenta)
Type of resource	Text
File origin	Born digital
Access conditions	Closed access
Terms of use
Repository	Repository - Faculty of Maritime Studies - Split
Created on	2018-10-19 13:47:44

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