As a global leader in the elevator and escalator industry, the company KONE needs every business segment to function properly. This requires considering logistics as a key factor. The part of the paper providing a general overview of logistics describes the history and etymology of the term logistics as well as its basic meaning. Given that KONE is a global company, KONE logistics is also globally placed. The paper describes KONE global logistics as well as activities and logistics regarding delivery and supply. One of the most important logistical terms is the reliability of devices and technical systems. The paper explains the concepts related to reliability. In addition to reliability, other important aspects are system maintenance and maintenance suitability of the system. The aim of this paper is to show the content and importance of logistics for the success of KONE. This was done by providing a description of logistics activities, and also showing the tools and services that KONE uses to respond and solve demanding logistics problems. To achieve all of this, an immense importance is placed on knowledge, the application of knowledge and the training of KONE employees, which together are an indispensable part of the company’s success.