Through the sudden and mass introduction of telecommuting at the beginning of 2020 due to the COVID-19 pandemic, it was necessary to analyze how and in what way to introduce and manage changes in the organization to keep employees motivated to do business. To introduce changes in the organization, it is of great importance to know how important communication within the company is so that the changes that are planned can result in maximum success of the company. Communication is the essence of a company's success and is reflected in the transfer of information, ideas, thoughts and attitudes initially between individuals, and ultimately results in a good or bad image of the company. The aim of this final paper was to analyze the advantages and disadvantages of teleworking on the example of a brokerage firm. In order to get a picture of employee satisfaction within a brokerage firm with teleworking, work motivation and factors influencing job satisfaction were examined according to the respondents. Data were collected using an online survey questionnaire distributed by e-mail to a brokerage house in which a total of 22 respondents were surveyed. It was found that in order to be satisfied with telecommuting and its implementation, communication and the way in which telecommuting was introduced as a change in the organization was of great importance to the respondents.