Importance of Learning: Hospitality HR Managers' Viewpoint

Zeba, Klara

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undergraduate thesis

Importance of Learning: Hospitality HR Managers' Viewpoint

Dubrovnik: RIT Croatia, 2021. urn:nbn:hr:229:275430

Zeba, Klara

RIT Croatia

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APA 6th Edition

Zeba, K. (2021). Importance of Learning: Hospitality HR Managers' Viewpoint (Undergraduate thesis). Dubrovnik: RIT Croatia. Retrieved from https://urn.nsk.hr/urn:nbn:hr:229:275430

MLA 8th Edition

Zeba, Klara. "Importance of Learning: Hospitality HR Managers' Viewpoint." Undergraduate thesis, RIT Croatia, 2021. https://urn.nsk.hr/urn:nbn:hr:229:275430

Chicago 17th Edition

Zeba, Klara. "Importance of Learning: Hospitality HR Managers' Viewpoint." Undergraduate thesis, RIT Croatia, 2021. https://urn.nsk.hr/urn:nbn:hr:229:275430

Harvard

Zeba, K. (2021). 'Importance of Learning: Hospitality HR Managers' Viewpoint', Undergraduate thesis, RIT Croatia, accessed 22 September 2024, https://urn.nsk.hr/urn:nbn:hr:229:275430

Vancouver

Zeba K. Importance of Learning: Hospitality HR Managers' Viewpoint [Undergraduate thesis]. Dubrovnik: RIT Croatia; 2021 [cited 2024 September 22] Available at: https://urn.nsk.hr/urn:nbn:hr:229:275430

IEEE

K. Zeba, "Importance of Learning: Hospitality HR Managers' Viewpoint", Undergraduate thesis, RIT Croatia, Dubrovnik, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:229:275430

Cite this item: https://urn.nsk.hr/urn:nbn:hr:229:275430

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Metadata

Title	Importance of Learning: Hospitality HR Managers' Viewpoint
Author	Klara Zeba
Mentor	Milena Kužnin (mentor)
Granter	RIT Croatia Dubrovnik
Defense date and country	2021-04-24, Croatia
Scientific / art field, discipline and subdiscipline	SOCIAL SCIENCES Economics
Abstract	Many studies have proven how important and beneficial training and development is for managers because it improves their relationship with employees, and it could potentially lead to better performance of the company. This paper investigated training and development programs offered to managers in 4- and 5-star hotels in Dubrovnik and factors that influence their success in the hospitality industry. Five hotel companies participated in the questionnaire which measured their satisfaction with T&D programs and asked them to list programs their offer as well as rate importance of four factors for success of managers. Results suggested that HR Managers were overall satisfied with T&D programs with most common programs being leadership, communication, internal development programs and specific interest training. Additionally, work experience and T&D received at work were rated as most important factors for success of managers in the hospitality industry.
Keywords
Language	english
URN:NBN	urn:nbn:hr:229:275430
Study programme	Title: Service Management Study programme type: professional Study level: undergraduate Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resource	Text
File origin	Born digital
Access conditions	Open access
Terms of use
Repository	RIT Croatia Digital repository
Created on	2021-08-27 08:52:02