Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry

Masar, Đivo

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undergraduate thesis

Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry

Dubrovnik: RIT Croatia, 2018. urn:nbn:hr:229:857083

Masar, Đivo

RIT Croatia

Cite this document

APA 6th Edition

Masar, Đ. (2018). Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry (Undergraduate thesis). Dubrovnik: RIT Croatia. Retrieved from https://urn.nsk.hr/urn:nbn:hr:229:857083

MLA 8th Edition

Masar, Đivo. "Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry." Undergraduate thesis, RIT Croatia, 2018. https://urn.nsk.hr/urn:nbn:hr:229:857083

Chicago 17th Edition

Masar, Đivo. "Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry." Undergraduate thesis, RIT Croatia, 2018. https://urn.nsk.hr/urn:nbn:hr:229:857083

Harvard

Masar, Đ. (2018). 'Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry', Undergraduate thesis, RIT Croatia, accessed 03 January 2025, https://urn.nsk.hr/urn:nbn:hr:229:857083

Vancouver

Masar Đ. Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry [Undergraduate thesis]. Dubrovnik: RIT Croatia; 2018 [cited 2025 January 03] Available at: https://urn.nsk.hr/urn:nbn:hr:229:857083

IEEE

Đ. Masar, "Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry", Undergraduate thesis, RIT Croatia, Dubrovnik, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:229:857083

Cite this item: https://urn.nsk.hr/urn:nbn:hr:229:857083

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Metadata

Title	Key Factors Influencing Employee Retention and Motivation in the Hospitality Industry
Author	Đivo Masar
Mentor	Milena Kužnin (mentor)
Granter	RIT Croatia Dubrovnik
Defense date and country	2018-05-02, Croatia
Scientific / art field, discipline and subdiscipline	SOCIAL SCIENCES Economics Trade and Tourism
Abstract	The goal of this research was to test if monetary incentives are the best way to motivate people in Dubrovnik, whether they would perform better and be more satisfied with their work if money was given as a reward. In order to test this the experimenter used a modified experiment preformed by Dan Pink in order to design the experiment suitable in this scenario. Results of the experiment have shown that despite money seeming to be a good motivator certain unseen factors proved to be more beneficial and effective in increasing performance than money. Participants stated that winning was motivating them better than money, and forgetting that the monetary incentive was even a part of the experiment. When monetary incentive became the reason of their motivation the participants preformed worse and showed reduced efficiency in a task requiring minimal cognitive capability.
Keywords
Language	english
URN:NBN	urn:nbn:hr:229:857083
Study programme	Title: Service Management Study programme type: professional Study level: undergraduate Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resource	Text
File origin	Born digital
Access conditions	Open access
Terms of use
Repository	RIT Croatia Digital repository
Created on	2018-07-04 09:07:03