Zaštita potrošača u on-line kupovini i financijskim transakcijama

Ćosić, Andreja

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master's thesis

Zaštita potrošača u on-line kupovini i financijskim transakcijama

Zagreb: University of Zagreb, Faculty of Economics and Business, 2016. urn:nbn:hr:148:285471

Ćosić, Andreja

University of Zagreb
Faculty of Economics and Business

Cite this document

APA 6th Edition

Ćosić, A. (2016). Zaštita potrošača u on-line kupovini i financijskim transakcijama (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:285471

MLA 8th Edition

Ćosić, Andreja. "Zaštita potrošača u on-line kupovini i financijskim transakcijama." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2016. https://urn.nsk.hr/urn:nbn:hr:148:285471

Chicago 17th Edition

Ćosić, Andreja. "Zaštita potrošača u on-line kupovini i financijskim transakcijama." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2016. https://urn.nsk.hr/urn:nbn:hr:148:285471

Harvard

Ćosić, A. (2016). 'Zaštita potrošača u on-line kupovini i financijskim transakcijama', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 26 December 2024, https://urn.nsk.hr/urn:nbn:hr:148:285471

Vancouver

Ćosić A. Zaštita potrošača u on-line kupovini i financijskim transakcijama [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2016 [cited 2024 December 26] Available at: https://urn.nsk.hr/urn:nbn:hr:148:285471

IEEE

A. Ćosić, "Zaštita potrošača u on-line kupovini i financijskim transakcijama", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2016. Available at: https://urn.nsk.hr/urn:nbn:hr:148:285471

Cite this item: https://urn.nsk.hr/urn:nbn:hr:148:285471

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Metadata

Title	Zaštita potrošača u on-line kupovini i financijskim transakcijama
Title (english)	Consumer protection in on-line purchasing and financial transactions
Author	Andreja Ćosić
Mentor	Dario Dunković (mentor)
Committee member	Ivan Kovač (predsjednik povjerenstva)
Committee member	Kristina Petljak (član povjerenstva)
Granter	University of Zagreb Faculty of Economics and Business Zagreb
Defense date and country	2016-07-07, Croatia
Scientific / art field, discipline and subdiscipline	SOCIAL SCIENCES Economics
Abstract	Kako bi pružatelji elektroničkih usluga održali korak s konkurencijom nužna je prilagodba novonastalim uvjetima na tržištu. Pri tome se posebna pozornost treba posvetiti potrošačima i njihovim pravima i sigurnosti jer upravo su potrošači glavni pokretači novih trendova i pokretači tržišnog razvoja. Korištenje on-line transakcija sa sobom povlači uklanjanje barijera klasične trgovine i omogućava cijelodnevnu dostupnost tržišta potrošaču pri čemu je nužna uspostava dobre komunikacije pružatelja usluga i samih potrošača. S obzirom da je Republika Hrvatska sastavni dio Europske unije, od presudne je važnosti da se pružatelji usluga i potrošači prilagode europskim uvjetima tržišta, prije svega elektroničkoga. Osnovni je cilj rada prikazati trenutnu poziciju potošača u on-line trgovini i financijskim transakcijama kako bi se dobio uvid u stanje na području zaštite potrošača i kako bi se mogle izvuči preporuke za budući razvoj zaštite potrošača.
Abstract (english)	In order to keep pace with the competition, it is necessary to adjust to new conditions in the market. In doing so, special attention should be given to consumers and their rights and security just because consumers are the main drivers of new trends and market development. The use of on-line transactions removes the barriers of conventional trade and allows all-day access to the consumer markets where necessary to establish good communications service between providers and consumers themselves. Given that Croatia is an integral part of the European Union, it is crucial that the service providers and consumers adapt to European market conditions, primarily electronic. The main objective of this paper is to show the current position of consumers in the on-line trade and financial transactions in order to obtain insight in the field of consumer protection and to be able to extract recommendations for the future development of consumer protection.
Keywords
Keywords (english)
Language	croatian
URN:NBN	urn:nbn:hr:148:285471
Study programme	Title: Business Economics Study programme type: university Study level: graduate Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resource	Text
File origin	Born digital
Access conditions	Access restricted to students and staff of home institution
Terms of use
Repository	REPEFZG
Created on	2016-11-23 16:28:16