OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O.

Hrgović, Karla

prikaz prve stranice dokumenta OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O.

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undergraduate thesis

OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O.

Split: University of Split, 2021. urn:nbn:hr:228:930632

Hrgović, Karla

University of Split
University Department of Professional Studies

Cite this document

APA 6th Edition

Hrgović, K. (2021). OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O. (Undergraduate thesis). Split: University of Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:228:930632

MLA 8th Edition

Hrgović, Karla. "OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O.." Undergraduate thesis, University of Split, 2021. https://urn.nsk.hr/urn:nbn:hr:228:930632

Chicago 17th Edition

Hrgović, Karla. "OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O.." Undergraduate thesis, University of Split, 2021. https://urn.nsk.hr/urn:nbn:hr:228:930632

Harvard

Hrgović, K. (2021). 'OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O.', Undergraduate thesis, University of Split, accessed 28 December 2024, https://urn.nsk.hr/urn:nbn:hr:228:930632

Vancouver

Hrgović K. OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O. [Undergraduate thesis]. Split: University of Split; 2021 [cited 2024 December 28] Available at: https://urn.nsk.hr/urn:nbn:hr:228:930632

IEEE

K. Hrgović, "OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O.", Undergraduate thesis, University of Split, Split, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:228:930632

Cite this item: https://urn.nsk.hr/urn:nbn:hr:228:930632

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Metadata

Title	OSPOSOBLJAVANJE PRODAJNOG OSOBLJA NA PRIMJERU TVRTKE EUROM DENIS MALOPRODAJA D.O.O.
Title (english)	TRAINING OF SALES STAFF ON THE EXAMPLE OF EUROM DENIS MALOPRODAJA D.O.O.
Author	Karla Hrgović
Mentor	Slađana Brajević (mentor)
Committee member	Danijela Perkušić Malkoč (član povjerenstva)
Committee member	Antonija Roje (član povjerenstva)
Granter	University of Split (University Department of Professional Studies) Split
Defense date and country	2021-09-16, Croatia
Scientific / art field, discipline and subdiscipline	SOCIAL SCIENCES Economics
Abstract	Osposobljavanje prodajnog osoblja pruža ključne alate koji pomažu zaposlenicima da izgrade čvršće odnose s kupcima i prodaju više. Učinkovito osposobljavanje i programi obuke imaju svrhu pomoći prodajnom osoblju da prepoznaju blagodati proizvoda i usluga kako bi mogli utjecati na bolju prodaju. Također, osposobljavanje je važno jer tako prodajno osoblje stječe vještine pomoću kojih se unaprjeđuje proces prodaje. Prodajno osposobljavanje pretvara pasivnog promatrača u aktivnog kupca. Timski rad odnosno rad voditelja tima i samih članova tima je ključan za unapređenje procesa prodaje, ali i za samo povećanje prodaje. Prodajni tim je direktno odgovoran za prodajne rezultate. Tvrtke koje se bave prodajom sve više ulažu u osposobljavanje i obrazovanje prodajnog osoblja. Tvrtka Eurom Denis Maloprodaja d.o.o. vrši obuku prodajnog osoblja koje je tek zaposleno te dodatno usavršavanje postojećeg prodajnog osoblja. Eurom Denis Maloprodaja d.o.o. ulaže u osposobljavanje svojih djelatnika kao i u treninge što utječe na znanje i vještine zaposlenika. U tvrtki su spoznali da je provođenjem programa obuke i treninga moguće utjecati na efikasniju prodaju.
Abstract (english)	Sales staff training provides key tools to help employees build stronger customer relationships and sell more. Effective training and training programs are intended to help sales staff recognize the benefits of products and services so that they can impact better sales. Also, training is important because in this way the sales staff acquires the skills to improve the sales process. Sales training turns a passive observer into an active customer. Team work, the work of the team leader and the team members themselves, is key to improving the sales process, but also to increasing sales. The sales team is directly responsible for sales results. Sales companies Companies are increasingly investing in the training and education of sales staff. Eurom Denis Maloprodaja d.o.o. performs training of sales staff that has just been hired and additional training of existing sales staff. Eurom Denis Retail d.o.o. invests in the training of its employees as well as training which affects the knowledge and skills of employees. The company realized that by implementing training programs it is possible to influence more efficient sales.
Keywords
Keywords (english)
Language	croatian
URN:NBN	urn:nbn:hr:228:930632
Study programme	Title: Business Trade –– professional - professional Study programme type: professional Study level: undergraduate Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resource	Text
File origin	Born digital
Access conditions	Access restricted to students and staff of home institution
Terms of use
Repository	Repository of University Department of Professional Studies
Created on	2021-10-25 06:42:49