European and North American International Branch Campuses: Hospitality 
 Management Students' Perspective

Hristov, Angel

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završni rad

European and North American International Branch Campuses: Hospitality Management Students' Perspective

Dubrovnik: RIT Croatia, 2022. urn:nbn:hr:229:334604

Hristov, Angel

RIT Croatia

Citirajte ovaj rad

APA 6th Edition

Hristov, A. (2022). European and North American International Branch Campuses: Hospitality Management Students' Perspective (Završni rad). Dubrovnik: RIT Croatia. Preuzeto s https://urn.nsk.hr/urn:nbn:hr:229:334604

MLA 8th Edition

Hristov, Angel. "European and North American International Branch Campuses: Hospitality Management Students' Perspective." Završni rad, RIT Croatia, 2022. https://urn.nsk.hr/urn:nbn:hr:229:334604

Chicago 17th Edition

Hristov, Angel. "European and North American International Branch Campuses: Hospitality Management Students' Perspective." Završni rad, RIT Croatia, 2022. https://urn.nsk.hr/urn:nbn:hr:229:334604

Harvard

Hristov, A. (2022). 'European and North American International Branch Campuses: Hospitality Management Students' Perspective', Završni rad, RIT Croatia, citirano: 23.09.2024., https://urn.nsk.hr/urn:nbn:hr:229:334604

Vancouver

Hristov A. European and North American International Branch Campuses: Hospitality Management Students' Perspective [Završni rad]. Dubrovnik: RIT Croatia; 2022 [pristupljeno 23.09.2024.] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:229:334604

IEEE

A. Hristov, "European and North American International Branch Campuses: Hospitality Management Students' Perspective", Završni rad, RIT Croatia, Dubrovnik, 2022. Dostupno na: https://urn.nsk.hr/urn:nbn:hr:229:334604

Za citiranje koristite ovu mrežnu adresu: https://urn.nsk.hr/urn:nbn:hr:229:334604

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Podaci o radu

Naslov	European and North American International Branch Campuses: Hospitality Management Students' Perspective
Autor	Angel Hristov
Mentor	Zrinka Friganović Sain (mentor)
Ustanova koja je dodijelila akademski / stručni stupanj	RIT Croatia Dubrovnik
Datum i država obrane	2022-04-29, Hrvatska
Znanstveno / umjetničko područje, polje i grana	DRUŠTVENE ZNANOSTI Ekonomija
Sažetak	Every country has a dispute over the quality of education given in hospitality management schools. With the economy growing at a quick pace, the quality of hospitality management education available in Europe has become a subject of much interest. The rising expansion of this industry, with an increasing amount numbers of "branch campuses" springing up across Europe, has prompted policy makers to consider the relevance of providing high-quality hospitality management education. The major goal of this paper is to look into the quality of hospitality management education and its students’ satisfaction offered at European and North American international branch campuses (IBCs) located in Europe. The research approach is based on the SERVQUAL’s 5 dimensions of service quality (responsiveness, assurance, tangibility, empathy, and dependability). A questionnaire survey was conducted with more than 50 university students from more than 10 different branch campus institutions in Europe who majored in hospitality management. The study's main findings indicated unexpected results in terms of student satisfaction in all 5 dimensions of service quality, which contradicted my main hypothesis.
Ključne riječi
Jezik	engleski
URN:NBN	urn:nbn:hr:229:334604
Studijski program	Naziv: Service Management Vrsta studija: stručni Stupanj studija: preddiplomski Akademski / stručni naziv: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (bacc. oec.)
Vrsta resursa	Tekst
Način izrade datoteke	Izvorno digitalna
Prava pristupa	Otvoreni pristup
Uvjeti korištenja
Repozitorij	Digitalni repozitorij RIT Croatia
Datum i vrijeme pohrane	2022-07-07 11:55:24